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Joining Forces for Digital Equity: WorldLink and Hello World

WorldLink and Hello World MOU
03 Oct, 2023

As an ISP, our primary focus is on quality service and customer satisfaction. At the same time, we are highly enthusiastic about giving back to the community. Social Responsibility for us is all about identifying and addressing the issues prevalent in Nepalese communities. In the world moving closer to all kinds of crises, including the climate crisis, we have realized the need to act to preserve what we have for future generations.

At WorldLink, we believe that Social Responsibility is not just a buzzword; it’s a commitment deeply embedded in our ethos. The company is dedicated to contributing toward sustainable development, recognizing that connectivity is a fundamental pillar in achieving this goal. Hence, the CSR activities of our company center around four Sustainable Development Goals (SDGs) that align with our mission to enhance connectivity and empower communities.

This article explores the highlights of our partnership with Hello World, outlining our shared objectives and the impact we aim to achieve in Nepalese communities. Join us on this journey as we combine our resources, expertise, and passion for connectivity to make a lasting difference.

Hello World

An Organization that bridging the Digital Divide at its Core


Hello World is an organization driven by a noble mission – to bridge the digital divide by providing connectivity, education, and power to the most hard-to-reach communities. Their unique approach involves working hand-in-hand with these communities to empower them with the knowledge and tools needed to build solar-powered, internet-connected Hello Hubs. These hubs are equipped with world-class, language-appropriate educational software, opening doors to a world of learning, freedom, and exploration that would otherwise remain out of reach.

The core philosophy of Hello World is centered on community ownership, pride, and inclusivity. It’s not just about providing technology; it’s about fostering a sense of ownership and agency within these communities. Data plays a pivotal role in their work, and they’ve partnered with impact-measurement organization 60decibels to ensure their efforts are effective and continually improved.

A Glimpse into Hello Hub Usage

The impact of Hello World’s work is tangible, with Hello Hubs being used for a variety of purposes. From education and entertainment to accessing essential information, these hubs have become a lifeline for the communities they serve. Surprisingly, adult content makes up only a minuscule fraction of searches conducted, thanks to community-installed safe-searching measures.

In essence, Hello World’s Hello Hubs are not just a conduit for digital access; they are agents of empowerment, knowledge, and social cohesion. They reflect the aspirations of communities to harness the potential of technology for their betterment. And now, with WorldLink’s CSR commitment, these hubs are poised to reach even greater heights, bringing the benefits of connectivity to more underserved areas and continuing to bridge the digital divide.

This expanded section highlights the multifaceted impact of Hello Hubs, emphasizing their role in education, entertainment, information dissemination, and the responsible use of technology within communities.

WorldLink’s Commitment: Empowering Communities with Connectivity

Founder & CEO of Hello World Mrs Katrin McMillan(Left) and WorldLink CEO Mr Keshav Nepal(Right) MOU signing

Under the terms of the Memorandum of Understanding (MOU) between WorldLink and Hello World, WorldLink has committed to several obligations that will significantly bolster the Hello Hubs initiative across Nepal. Here’s what WorldLink will provide:

  1. Dedicated Internet Access: WorldLink will provide each of the 15 existing Hello Hubs and all future Hello World Hubs across Nepal with a minimum of 10 Mbps dedicated internet access for a period of at least 5 years from installation.
  2. Technical Support: WorldLink will deploy personnel to fix or repair any disruptions in service, covering associated costs that render the internet non-functional when Hello World on-ground support at the Hubs is unable to rectify the failure.
  3. Additional Internet Access Points: WorldLink will install internet spots at the same locations as the Hello World Hubs to provide additional internet solutions to users.
  4. Promotion and Awareness: WorldLink will announce the partnership to its customer base in operating countries via social media, newsletters, and other promotional channels. Both organizations will provide quotes and pre-agreed imagery for this purpose.
  5. Telecommunication Infrastructure: WorldLink will repair and maintain work related to its telecommunication infrastructure and cable network that is to be provided to the contracting party (Hello World).
  6. Commercial Use Consent: WorldLink will seek the contracting party’s consent if it desires to use the Hello World Hubs as WorldLink spots for anyone willing to pay for their usage.

This article explores the partnership’s key highlights, the obligations undertaken by WorldLink, and the promise it holds for bringing digital connectivity, education, and empowerment to communities in need. Join us on this journey as we delve deeper into WorldLink’s CSR initiative and its collaboration with Hello World.

Stay tuned for more updates on this exciting partnership that is set to make a positive impact on the lives of many.

MOU between WorldLink and Hello World
Founder & CEO of Hello World Mrs Katrin McMillan(Left) and WorldLink CEO Mr Keshav Nepal(Right)