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Changing Wi-Fi name and password is very simple using myWorldLink app. Please follow the steps below:
Note: (Before testing the speed make sure the host and destination server is selected to WorldLink Communications, Jawalakhel)
For any kind of physical issues like router offline, fiber wire broken, router damaged etc you will get field support/assistance/visit.
You can check connected devices from myWorldLink app. Please follow the steps below:
You can block/blacklist device using myWorldLink app by following below steps:
If you want to allow only specific devices you can whitelist device using myWorldLink app by following below steps:
Yes, you will be notified via SMS and mobile app on your registered number.
If your account is expired, you can extend your account via myWorldLink app. “Click here to extend your account” message will appear on the home page. Click on the button and extend your account for 3 days. OR You can extend your account via SMS. Type WL extend “username” and send it to 35465 to extend. This process will immediately extend your accounts for 3 days for one time.
NETTV is a value added service which will operate via WorldLink internet connection only with best quality and greater viewing experience along with more than 200+ channels including 150 + SD and 101+ HD channels.
NETTV operates via the Internet, so if there is no internet, your Net Tv will not work as well. OR There might be some technical issues, for which you can open a ticket from myWorldLink app or you can contact us at 01-5970050(NTC) 9801523050(Ncell) or you can chat via Facebook :https://www.facebook.com/wlink.np/ or Website : https://worldlink.com.np/
SafeNet is WorldLink's parental control solution for child safety. It is our attempt to make the Internet service safe and secure for our children. It allows parents to control what Internet content is accessible over WorldLink broadband connection. SafeNet allows our users to select which categories of content they wish to restrict and at what timings.
Some examples of SafetNet use:
As we know, flags are triggered automatically.
YELLOW: If a user exceeds the daily data limit during subscription days YELLOW FLAG will be tagged automatically. But our system will not notify or send EMAIL/SMS to those customers. Also internet speed will not be throttled or decreased.
RED: If a user exceeds three YELLOW FLAGS during subscription days RED FLAG will be tagged automatically. Such user’s internet speed will be temporarily throttled (capped) and starts running in FALLBACK SPEED, they will be notified via EMAIL/SMS. However, those users who are under RED FLAG can reset their internet speed back to normal simply by logging into customer login OR mobile app through bandwidth selector. We must insist customers to reboot their router to apply any changes made.
BLACK: If a user exceeds three RED FLAGS during subscription days BLACK FLAG will be tagged automatically. Their bandwidth will be throttled or decreased permanently, also these users will be notified through SMS/EMAIL but they won’t be able to reset the bandwidth by any means.
A secondary router is any type of wireless repeater or extender device other than the ONU provided by ISP. It can be of any brand and feature specified such as TPlink, Prolink, Netis, Tenda, Microtek, Digicom etc. which are easily available in electronics shops out there.
Any kind of DSL or ADSL wireless routers can be used as secondary routers. Router can be either DSL or ADSL but must be connected via LAN/Ethernet cable to the primary ONU provided. However, ONU routers ( modems) from other ISP cannot be used as secondary routers.
Yes, you can use the old router if the router is functioning but must be a DSL or ADSL wireless router. You can check the DSL or ADSL router by verifying if there is a physical port called WAN or not. Any secondary router must contain a WAN/LAN port.
To install a secondary router, you will need a LAN/Ethernet cable to connect the secondary router with the primary router.
Adding a secondary router is just extending your wifi signal strength which will definitely improve your wifi experience which is affected mainly due to wifi signal interference and weak signal strength. So, we recommend adding a secondary router powerful enough for covering each corner of the house.
Configuration for secondary router is very simple, please follow the following steps:
Now, to set Wi-Fi Name and Password:
Now, Setup for your Secondary Router is complete and it is ready to use.
To connect your primary and secondary router:
WiFi / wireless signals are affected as time passes due to environmental factors too ( walls, moisture, etc) which will create low performance on wifi connection. Crowded urban areas where people use multiple devices which share common wireless channels cause traffic in wireless signals and increase interference. So, if you are facing weak signal strength and high latency, you will need to add a secondary router for better experience.
Yes, definitely installing a secondary router will resolve the wireless issues like high latency due to weak signal strength, signal interference. But if the issue is due to your device hardware ( wireless chipset ) or your realtime download/upload consumption due to massive sharing of your wifi with multiple devices won’t get resolved with installation of a secondary router. So, you need to closely look into your internet usage too.
Overall experience will be significantly better with secondary router installation.
Yes, you may use the MAC filtering feature on your secondary router (All secondary routers may not have this feature). But remember, any settings on the secondary router will not be applied to the primary router. All the MACs need to be configured correctly before connecting to the primary router (Fiber Router).
In general, you can set what bandwidth you want to allow to your secondary router as input from secondary router settings itself and also for each device too. But that depends upon the feature provided by the router brand. All secondary routers do not have such features.
In a sense yes, since all the devices connected to your network will share your same bandwidth. And if the devices connected to the secondary router consume huge data it will slow down your primary router and vice versa.
|Incoming Mail Server (POP3):||pop3.wlink.com.np
|Incoming Mail Server (IMAP):||imap.wlink.com.np
imap port: 143
|Outgoing Mail Server: (SMTP):||smtp.wlink.com.np
smtp port: 25
|Outgoing Mail Server: (SSMTP):||ssmtp.wlink.com.np
ssmtp port: 465
|Account name:||Your WorldLink username (the part before "@" on your e-mail address, for e.g., username is support for address email@example.com)|
|Password:||Your account password|
Note: WorldLink will provide you support services on issues related to configuration and troubleshooting on only the e-mail software mentioned below
|Macintosh:||Mail (default Mail client)|
How to set-up your email account in Outlook on your Desktop?
To set- up your new account in Outlook please follow below steps:
Step1: Open outlook
Step 2: Click on File
Step 3: Click on “Add Account”
Step 4: Select Email account, enter your Name, Email Address and your Password and then Click “Next”
Step 5: Enter your Password once again and click “OK”
Step 6: Now, you are ready to use your Outlook
How to set-up your email account in Outlook on your mobile?
Step 1: Download and Install Microsoft Outlook from Play Store or App Store
Step 2: Tap on GET STARTED
Step 3: Enter your Email Address and Tap on “Continue” (e.g. firstname.lastname@example.org)
Step 4: Enter your Server Details, Domain/Username (e.g. Worldlink.com.np), Password, Description (e.g.: Work) and then click on right icon at top right corner
Step 5: Tap on “MAYBE LATER”
Step 6: Tap on “SKIP”
Step 7: Now, you are ready to use your Outlook Mail.