Enterprise Support Representative
| Current Job Vacancies | Few |
| Deadline | 27 May, 2025 |
| Functional Designation | Enterprise Support Representative |
| Department | Enterprise |
| Location | Enterprise Branch, Kantipath |
SKILLS & RESPONSIBILITIES
- Installation, Configuration & Troubleshoot of Network devices: Switches, Router, Access Points, etc.
- Troubleshooting Network connectivity in a LAN/WAN environment.
- Conduct follow-ups with clients through calls and visits to ensure issue resolution and satisfaction.
- Respond promptly to network alerts, outages, and performance issues as part of a shift-based 24×7.
- Stay updated with the latest technologies and trends to provide innovative solutions to client.
- Perform other relevant works assigned by Supervisors.
QUALIFICATIONS & REQUIREMENTS
- Bachelors running (preferred in IT, Science or Engineering) with at least six months experience.
- Good understanding of OSI Model and TCP/IP protocal suite.
- Knowledge of IP addressing and subnetting, Routing & Switching.
- Basic configuration of devices : Cisco, Fortigate, etc.
- Familiar with Network Monitoring tools like Nagios.
- Eagerness to learn and develop technical skills.
- Ability to work on 24*7 rotation shift