Sales Manager

SKILLS & RESPONSIBILITIES

Strategic Planning and Execution:

• Develop and execute comprehensive sales strategies aligned with overall company objectives.
• Identify new market segments and opportunities; design and implement plans for market penetration and growth.
• Set annual and quarterly sales targets, budgets, and revenue forecasts.
• Drive key initiatives and sales campaigns to support business expansion and product promotion.

Team Leadership and Development:

• Lead, inspire, and manage a diverse sales team across various verticals.
• Oversee recruitment, onboarding, training, and development of sales personnel.
• Set performance expectations, conduct evaluations, and provide continuous coaching and feedback.
• Foster a culture of accountability, ownership, and goal-oriented performance.

Sales Operations Management:

• Supervise daily sales operations to ensure smooth workflows and process efficiency.
• Manage and coordinate the functions of multiple central sales departments, including: Sales Call Center, Channel Partners, Customer Accounts, Corporate Sales, Lead Conversion Team, Track key performance indicators (KPIs), Sales pipelines, and conversion ratios to optimize performance.
• Manage relationships with key accounts and ensure high levels of client satisfaction and retention.

Collaboration and Communication:

• Work closely with Marketing, Product Development, Finance, and Operations to align strategies and ensure cross-functional synergy.
• Communicate sales plans, priorities, and performance updates to senior leadership and stakeholders
• Represent the sales function in executive meetings and contribute to company-wide strategic planning.

Market Analysis and Reporting:

• Conduct market analysis and monitor industry trends, competitor activities, and customer behavior.
• Leverage data and insights to identify growth areas, adjust sales strategies, and make informed decisions.
• Prepare and present regular performance reports, forecasts, and business development updates to senior management.

QUALIFICATIONS & REQUIREMENTS

• Bachelor’s degree in business, Marketing, or a related field; MBA is a plus.
• Proven experience in a senior sales leadership role for minimum 5 Years, preferably in ISP industry.
• Strong understanding of sales principles and practices, as well as customer and market dynamics.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze and interpret data, make data-driven decisions, and develop actionable strategies.
• Proficiency in CRM software and other sales tools.